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First Lite

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First Lite

Postby Mikeha33 » 06 17, 2014 •  [Post 1]

Just wanted to share a great tale of customer service. Last week I bought a pair of First Lite Kanab's off of Rokslide, from an individual, that were used. They did not come with the suspenders that are included when you buy them, so I sent a short email to First Lite, letting them know that I bought a USED pair of pants off of an individual, second hand, and that I would like to buy a pair of new suspenders. Within 3 hours, Casey from FL had emailed me back, and asked me for my shipping address, and was going to drop a pair in the mail for me, for NO CHARGE!!! That is what makes people come back! Kudos to First Lite, you just got a lifetime customer!
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Re: First Lite

Postby ElkNut1 » 06 17, 2014 •  [Post 2]

Very nice! Great service for sure!

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